With Storm Bella due to bring high winds to Broadland over the next day or two, UK Power Networks has issued this advice.
The electricity network is built to be resilient but extreme weather can damage overhead power lines resulting in some customers losing their electricity supply. Where this happens UK Power Networks works to restore power as quickly and safely as possible. Over the Christmas holidays there are additional staff in their contact centre, and more engineers on the ground to be available to help customers whose electricity supply might be affected by the predicted weather.
Extra efforts are underway to prepare, in recognition of the fact that this is a festive weekend with most people staying at home. The predicted 70mph winds which could bring down branches and trees, damaging overhead power lines.
- You can find regular updates at www.ukpowernetworks.co.uk and on social media at @UKPowerNetworks throughout this period.
- You can call 105 (free of charge) to report power cuts and damage to the electricity network.
- You can visit www.ukpowernetworks.co.uk/powercut and type in your postcode to view our live power cut map.
- You can Tweet @ukpowernetworks to report a power cuts or to receive updates
Please stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or mobile phone. If you see electricity lines that are down or causing significant risk to the public, call 999.
Extra help is provided during a power cut to customers on the Priority Service Register. Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity can join the register. You can find out more information about the Priority Service Register at ukpowernetworks.co.uk/priority.